Conflict is a characteristic of human existence. At one stage in life we all have experienced some kind of conflict. A colleague at school, work,…
Measuring and Reporting Enterprise Performance
One of the benefits of measuring and reporting business performance is that it allows you to identify policies, practices, processes, or decisions that are working…
Designing Meaningful Performance Metrics
One of the roles of an organisation’s Finance department is to monitor and evaluate business performance. Finance managers, financial analysts, management accountants and other finance…
Cascading Performance Measures
One of the keys to achieving improved business performance and organizational success is having the ability to design and monitor the right and appropriate performance…
Benchmarking Business Processes
Benchmarking is the ongoing activity of evaluating an organization’s processes, products and services or comparing the organization’s performance with the best in the world with…
Performance Measurement and Data Collection
Performance measurement is all about gathering data from different sources, turning that raw data into useful information that can be used to aid decision making…
5 Reasons Why Many Cost Reduction Initiatives Fail
Most businesses are under extreme pressure to reduce costs while improving product quality and customer service. Developments in the global economy such as globalisation and…
Turning Information into Knowledge for Better Decision-Making
Many enlightened organizations have recognized for some time that business information is their lifeblood and a key asset to be preserved. They have come to…
7 Benefits of Conducting Customer and Product Profitability Analysis
Look at any high street retail chain and you will be amazed by the sheer size of their product ranges or number of customers. But…
Creating and Managing Enterprise Value
One of the challenges faced by senior managers in their day-to-day running of the business is defining and creating long-term value for their shareholders. As…
