Most companies do not deploy Key Performance Indicators (KPIs) rigorously for review or as drivers of change. This is the overall finding from a recent…
Why KPIs Alone Do Not Drive Results
No matter how small or big a company is, all companies aspire to achieve superior business performance that beats the odds. Meeting after meeting, they…
KPIs Should Actually Reflect Business Reality
KPIs are an important tool to help us explain progress towards our stated goals and strategic priorities. Despite their usefulness in helping us understand where…
Developing Objectives for the Employee Learning & Growth Perspective
Previously, I focused on developing objectives for the Financial, Customer and Internal Process perspectives of the strategy map. In this post I will conclude on…
Developing Objectives for the Internal Business Process Perspective
My previous two posts focused on developing objectives for the financial and customer perspectives. Once an organization has a lucid depiction of these financial and…
Developing Objectives for the Strategy Map Customer Perspective
Not all prospective customers will support your revenue and profitable growth or find your offerings worthwhile. Because of this, many organizations face the challenge of…
Developing Objectives for the Strategy Map Financial Perspective
In my previous blog post, I touched on why your organization needs a strategy map. I discussed what a strategy map is and how it…
Why You Need a Strategy Map
Rated as one of the most popular management tools, the balanced scorecard has been in use for more than two decades and the benefits gained…
Identifying Your Organization’s Critical Success Factors
In the previous post I touched on the benefits of understanding your organization’s critical success factors. In this post i will look at the key…
Benefits of Understanding Your Organization’s Critical Success Factors
In today’s competitive environment knowing and understanding your organization’s CSFs is key to survival and success. Critical success factors (CSFs) and their performance measures play…
